Founded by Mary Beth Ingram in 1985, Phone Pro is a recognized leader in telephone skills training programs.

With combined training experience of over 50 years, our trainers are the best in the business.

They have seen the changes that have occurred in call centers over the last few decades and gather several times a year to calibrate and to share experiences from onsite training – this ensures that we are in step with the ever-evolving world of customer care and ready to meet the challenges in your industry.   More detail...