We will answer your questions personally. Reach us by phone at 1-800-959-3947 between 8:30 AM and 5:00 PM PST or email us at any time at: Sales@Billiards.com. You are also welcome to visit our store at 6150 92nd Drive, Suite 108, Portland OR 97220.

We will ship your order as soon as we can. Place your in-stock order before 1:00 pm PST Monday through Friday, and your order will be on its' way to you that very same day. For items that are drop-shipped from the manufacturer, we will follow up to make sure your order ships as soon as possible and keep track of the order until you receive it.

We hand inspect every cue before it leaves us. We'll make sure the cue you get reflects the best that each manufacturer has to offer. We're not bashful about returning cues that don't meet our high standards.

We guarantee 100% satisfaction on all of your purchases. If you're not satisfied with the purchase for any reason, return it to us within 30 days for a full refund. All we ask is that you try to keep all packing materials and, where possible, send the product back to us in as-new condition. No return authorization number is necessary.   More detail...